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ABOUT US

OUR HISTORY

Vincent Lee

Joined Master Plumbers Inc in May of 1993 as a laborer and plumbers apprentice. After a short time, he received his journeyman’s license.

On September 1st, 2000 he purchased Master Plumbers Inc, He began the company with three trucks, three technicians, one helper and one office secretary. Within five years so many things had changed. With integrity, customer satisfaction and hard work the company’s image began to change from a  plumbing company to a larger more versatile company specializing in commercial, industrial and in residential plumbing repairs.

In 2010 with the same integrity and customer satisfaction the company began to make many changes. Leak detection equipment, trenchless sewer replacement and the use of in-line video camera was introduced so the customer could actually see the problem making it easier for the customer to make an informed decision.

In 2013 Master Plumbers became a member of Nexstar, a nationwide best-practices organization demanding, prescribing and maintaining its members and business operations with the highest measurable standards in the industry. This progressive implementation is still used today as a means of offering customers a fixed job price alternative while guaranteeing the company a sound financial structure.

By 2017 the company’s continued growth with twelve service trucks and thirty-two employees brought about the need for more space resulting in the company relocating to a 4,800 square foot office building with covered parking for all our service vehicles and equipment. After years of day to day contact with customers Master Plumbers has understood there is nothing more effective than integrity and honesty in business, giving the customer what they want, when they want it.

Master plumbers has 25+ years of experience in construction. Having a GB98 and 13 years of experience with CES and the bidding process, which brought a new exciting division to the plumbing company.

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Master Plumbers

Has a long-standing customer base which include various oil companies, medical facilities, multiple schools, State and County businesses.

We take great pride in our talented staff and our ability to provide excellent service to our valued customers by “providing home comfort and convenience while exceeding expectations.”

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OUR TOP REVIEWS

Having bought a home that was a bit older and knew from inspections there were a couple of plumbing issues the first day moving had a sudden plumbing disaster, found out in addition that both water heaters didn’t work etc. most plumbers couldn’t come for weeks. I called Master Plumbers sent team out went over inspection list gave me quotes I approved n they went to work. More plumbing surprises kept occurring, as we would find pipes leaking when first turned on etc. They have come out every day as I find something new and call! Their work, professional knowledge and skills, and total courtesy and kindness have been the exemplary! They will always have my business! Though they excellent n working their way out of jobs for me as they are so quick and thorough. BC Carlsbad NM
Bertha Cassingham
Bertha Cassingham
04:09 22 Jun 24
Master Plumbers were quick, had several options, were courteous and professional.
Carol Streber
Carol Streber
20:02 12 Jun 24
Very professional young man. Thank you for sending someone so quickly.
S Underwood
S Underwood
03:46 12 Jun 24
Very professional. Explained all work being done. Highly recommend Master Plumbers!
Kenny Norris
Kenny Norris
23:41 04 Jun 24
Justin was very professional and completed the job in a timely manner .
Martha Parra
Martha Parra
18:30 13 Mar 24
Master plumbers has done several jobs for me the last few months. Their guys are very professional and knowledgeable. I appreciate they give you a quote for services before hand & stand behind their work. I purchased their service plan & called for running toilet & they were there within a couple hours. It’s worth paying a little more because they are dependable & stay in contact. I really appreciate all their employees I have dealt with!!!
Pat Gray
Pat Gray
22:20 06 Feb 24
Justin did an amazing job replacing my water heater. He is professional and friendly, and explained everything he needed to do.
Ann Green
Ann Green
17:36 02 Feb 24
Prompt and professional.
Mario Carrasco
Mario Carrasco
14:21 02 Feb 24
Master Plumbers was very prompt. They were able to send a tech out on the same day I called. They took care of our needs and the work was professional quality. Thank you to them
Judy Bromley
Judy Bromley
23:17 15 Dec 23
They were very courteous and professional. They did a great job of installing my water heater. I will call on them again for next plumbing need.
Eddie Castillo
Eddie Castillo
23:09 18 Oct 23
Great work very professional showed up later than expected but did a great job !
JOEL Estrada
JOEL Estrada
11:24 11 Oct 23
Mr. Valdez showed up on time, was polite, friendly , and professional. Scope of job was discussed, and quote was provided before work began. All aspects of the job were satisfactorilly completed, and completed in a timely manner. It was clear, Mr. Valdez is a very competent plumber, takes pride in his work, and is fully committed to customer satisfaction. Thank you, Mr Valdez and Master Plumbers for a job well done!
T F
T F
15:08 10 Oct 23
For being a first time experience for me I give it a five star. The man was very professional and had very great communication.
Aleidaide Monares
Aleidaide Monares
02:27 08 Sep 23
Master Plumbers were are a little pricey but provide good quality, good value, are professional, responsive and always on time. They have provided great service twice.A Big thank you to Nestor and Donte and last but not least Preston for going above and beyond providing the best friendly customer service this community needs!
Zulema Ortega, MHA
Zulema Ortega, MHA
00:13 23 Aug 23
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